Refund policy
At Elite Luxury Closet, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, we offer a 7-day return window from the date your order is delivered.
Eligibility for Returns
To be eligible for a return:
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Your return request must be made within 7 days of delivery.
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The item must be unused, unworn, and in its original condition.
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All original packaging, tags, accessories, and accompanying materials must be included.
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The item must be returned in the same condition in which it was received.
Non-Returnable Items
Items that have been worn, used, damaged, altered, or returned without their original packaging or accessories may not be eligible for a refund.
How to Request a Return
To request a return, please contact Elite Luxury Closet within 7 days of receiving your order. Please provide your order number and the reason for your return.
Once your return request is approved, we will provide you with the return instructions.
Refunds
Once your returned item has been received and inspected, we will notify you regarding the status of your refund.
If approved, your refund will be issued to your original payment method. Please allow additional processing time for your bank or payment provider to reflect the refund.